Retention
Submitted by PathwaysoftheLa... on 17 September 2014 - 3:09pm
You mentioned that you had great retention with your program - can you tell me why you think that was? Did you offer any type of incentive?
You mentioned that you had great retention with your program - can you tell me why you think that was? Did you offer any type of incentive?
joelg
17 September 2014 - 3:18pm
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The incentives were the
The incentives were the vacuum cleaner, bedding and cleaning supplies and knowing they would receive weatherization interventions and the carpet removal. WX alone and looking forward to comfort is a great incentive.
jkrieger
17 September 2014 - 3:27pm
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Also, the CHWs form close
Also, the CHWs form close relationships with their clients and that helps with retention because the clients want to stay in touch with thei CHWs