Posted on: 17 September 2014 By: PathwaysoftheL…

You mentioned that you had great retention with your program - can you tell me why you think that was?  Did you offer any type of incentive?

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joelg


Wed, 09/17/2014 - 15:18

The incentives were the vacuum cleaner, bedding and cleaning supplies and knowing they would receive weatherization interventions and the carpet removal. WX alone and looking forward to comfort is a great incentive.

jkrieger


Wed, 09/17/2014 - 15:27

Also, the CHWs form close relationships with their clients and that helps with retention because the clients want to stay in touch with thei CHWs

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