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Community Health Workers: Roles and Opportunities in Health Care Delivery System Reform

Sponsoring Program Name: 
U.S. Department of Health and Human Services
John E. Snyder, U.S. Department of Health and Human Services, January 2016 This report reviews select health services research findings on Community Health Worker (CHW) utilization that are relevant to U.S. policymakers and considers the key challenges to fully realizing the potential for CHWs to improve health care delivery.

Introduction

Health care reform activities since the 2010 passage of the Affordable Care Act have resulted in significant and innovative shifts in health service delivery and reimbursement – with an overall movement towards increased value, coordination, and accountability in care. Accompanying these changes, many of the traditional roles and services of providers such as physicians, nurses, and other health care workers have expanded and evolved. In addition, some emerging, new occupations are playing an increasing role in patient-centered medical homes (PCMHs) and other team-based models for health care delivery.1

Although community health workers (CHWs) have been embedded in community-based outreach programs for decades, significant national policy interest is emerging for this the occupation due to the potential ability of CHWs to improve health care access, service delivery, and care coordination, and to provide enhanced value in health care investments. 2 Although there is some variability in how the U.S. Department of Labor3 and other organizations4 define a “Community Health Worker,” a CHW is typically a frontline public health worker who is a trusted member of, and/or has an unusually close understanding of, the community served. This trusting relationship enables the worker to serve as a link between community members and needed health and social services within their community. CHWs hold a unique position within an often rigid health care system in that they can be flexible and creative in responding to specific individual and community needs. Their focus is often on the social, rather than the medical, determinants of health – addressing the socioeconomic, cultural practices, and organizational barriers affecting wellness and access to care.5 CHWs are known by numerous names in their communities and in the health literature, including Promotores de Salud, Community Health Advisors, and related titles, 6,7,8 reflecting their widely variable roles and responsibilities. This variability can present a challenge for demonstrating their value through outcomes research and for attempts to standardize CHW educational pathways, certification, and reimbursement.9,10

This report reviews select health services research findings on CHW utilization that are relevant to U.S. policymakers and considers the key challenges to fully realizing and quantifying the potential for CHWs to improve health care delivery. Although not intended to be a comprehensive and critical analysis of the full body of research around CHWs, this paper builds on information from a number of recent reports from across the Department of Health and Human Services (HHS) – including a 2009 systematic review by the Agency for Healthcare Research and Quality (AHRQ),11 a 2014 evidence assessment published by the Centers for Disease Control and Prevention (CDC),12 a 2015 CDC policy brief on CHW interventions for chronic disease management,13 and a 2015 summary of findings by the CDC-supported Community Preventive Services Task Force on cardiovascular disease interventions.14 This material is supplemented with select additions from the primary health literature and reports by health policy research organizations. 

 

Read the full brief here: https://aspe.hhs.gov/sites/default/files/pdf/168956/CHWPolicy.pdf

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Facilitating Home Visit Referrals Using an Asthma Clinical Decision Support Tool within the Electronic Health Record: Key Considerations

Sponsoring Program Name: 
Association of Clinicians for the Underserved
When integrated into the electronic health record (EHR) and clinical workflow, clinical decision support (CDS) can enhance health care quality and improve patient outcomes.1 Using computerized alerts, reminders, forms, templates, data reports, evidence-based protocols, and other tools, CDS organizes, filters, and presents clinical knowledge and patient-specific information to guide decisions at the point of care.2 This brief discusses how an asthma CDS tool can promote the consistent use of clinical practice guidelines for asthma, and how incorporating a referral form template can promote wider use of in-home asthma programs as an effective complement to asthma care in clinical settings.

When integrated into the electronic health record (EHR) and clinical workflow, clinical decision support (CDS) can enhance health care quality and improve patient outcomes.1 Using computerized alerts, reminders, forms, templates, data reports, evidence-based protocols, and other tools, CDS organizes, filters, and presents clinical knowledge and patient-specific information to guide decisions at the point of care.2 This brief discusses how an asthma CDS tool can promote the consistent use of clinical practice guidelines for asthma, and how incorporating a referral form template can promote wider use of in-home asthma programs as an effective complement to asthma care in clinical settings.

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Addressing the Challenges of Reporting on Childhood Asthma in a Changing Health Care System: Building Better Evidence for High Performance

Sponsoring Program Name: 
Childhood Asthma Leadership Coalition
As a follow-up to the 2010 Changing pO2licy Report, The George Washington University authored additional briefs to highlight key policy issues related to childhood asthma. These briefs were supported by MCAN and the RCHN Community Health Foundation.

Researchers at The George Washington University Department of Health Policy conducted an exhaustive review of the nation's data collection framework for childhood asthma and identified both barriers and opportunities to improve the quality of care for children with asthma. In this brief, authors put forth recommendations for standardizing surveillance measures and expanding existing reporting functions and systems to improve data collection on children with asthma.

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